Helpfeel

Helpfeel’s AI customer support platform empowers businesses to deliver optimal self-service via our patented zero-friction UX, error-free AI agents, and personalized knowledge optimization. We've helped over 450 clients in the past four years to achieve cost savings, faster and higher satisfaction resolutions, and improved team efficiency. With our premium AI ops service and tailored Voice-of-Customer reporting we also boost revenue metrics like retention and ARPC. 80% of our business comes from replacing our competitors and 99% of clients renew. As a company, we've been building knowledge-focused web service since 2007. We are a global company with customers worldwide and teams in the United States and Japan.