HelpGrid
Company Management

HelpGrid

Technology, Information And Internet Wilmington, Delaware, United States 159 employees
Employees
159

HelpGrid Overview

Headquarters
Wilmington, Delaware, United States
Website
helpgrid.com
Industry
Technology, Information And Internet
Employees
159
Founded
2015
Keywords

About HelpGrid

It's time to start exceeding your customers' expectations. Get 24/7 turnkey contact center outsourcing solutions, customized to your specific needs, that turn your customers into enthusiastic brand advocates. TRUSTED BY CUSTOMERS IN 8 COUNTRIES TO EXCEED THEIR EXPECTATIONS Established in 2015, HelpGrid's handles thousands of orders per day, equating to more than 1 million minutes per month with unparalleled cloud-based, scalable, fully customized customer service solutions, deeply evaluated and highly trained customer service champions, and a fanatical commitment to exceeding your expectations. HOW WE HELP YOU PROVIDE A SEAMLESS CUSTOMER-CENTRIC EXPERIENCE ACROSS ALL CHANNELS - Customer service operations are customized to your requirements, so you can start where you are and scale as you go - Get weekly check-ins during implantation and quarterly reviews after that, so you can always stay on top of the data - Scalable workforce management – including 24/7 availability and 100% uptime – so your needs are always met fast - Quick implementation, with quality-focused compensation and training, that turn customers into brand advocates - Seamless omnichannel solutions that reduce customers' efforts READY TO START EXCEEDING YOUR CUSTOMERS' EXPECTATIONS? Schedule your free consultation at support@helpgrid.com, and let's figure out how to turn the customer service you provide into a competitive advantage.

HelpGrid Contact Details

People in AeroLeads
4

HelpGrid Org Chart

Sample employees and titles
Name Title Contact
Willi John Samudio Sales and Marketing @Helpgrid
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Alzira Galvin Senior Account Manager
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Joberson Benito Sales Professional
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William Waldron-Hyden Instructional Designer, E-learning Developer, Lms Administrator, and Full Stack Developer
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Employees by Management Level

Individual contributor 24 profiles
Manager 7 profiles
Senior / Lead 5 profiles
Associate / junior 1 profile

Department Contact Coverage

Department Contacts Email Phone
Sales 2 2 0
General 1 1 0
IT 1 1 0

HelpGrid Tech Stack

Data / AI 5 profiles
Engineering 2 profiles

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