HelpGrid
Technology, Information And Internet
Wilmington, Delaware, United States
159 employees
- Employees
- 159
HelpGrid Overview
- Headquarters
- Wilmington, Delaware, United States
- Website
- helpgrid.com
- Industry
- Technology, Information And Internet
- Employees
- 159
- Founded
- 2015
Keywords
About HelpGrid
It's time to start exceeding your customers' expectations. Get 24/7 turnkey contact center outsourcing solutions, customized to your specific needs, that turn your customers into enthusiastic brand advocates. TRUSTED BY CUSTOMERS IN 8 COUNTRIES TO EXCEED THEIR EXPECTATIONS Established in 2015, HelpGrid's handles thousands of orders per day, equating to more than 1 million minutes per month with unparalleled cloud-based, scalable, fully customized customer service solutions, deeply evaluated and highly trained customer service champions, and a fanatical commitment to exceeding your expectations. HOW WE HELP YOU PROVIDE A SEAMLESS CUSTOMER-CENTRIC EXPERIENCE ACROSS ALL CHANNELS - Customer service operations are customized to your requirements, so you can start where you are and scale as you go - Get weekly check-ins during implantation and quarterly reviews after that, so you can always stay on top of the data - Scalable workforce management – including 24/7 availability and 100% uptime – so your needs are always met fast - Quick implementation, with quality-focused compensation and training, that turn customers into brand advocates - Seamless omnichannel solutions that reduce customers' efforts READY TO START EXCEEDING YOUR CUSTOMERS' EXPECTATIONS? Schedule your free consultation at support@helpgrid.com, and let's figure out how to turn the customer service you provide into a competitive advantage.
HelpGrid Contact Details
- People in AeroLeads
- 4
HelpGrid Org Chart
Sample employees and titles| Name | Title | Location | Contact |
|---|---|---|---|
| Willi John Samudio | Sales and Marketing @Helpgrid | Metro Manila, National Capital Region, Philippines |
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| Alzira Galvin | Senior Account Manager |
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|
|
| Joberson Benito | Sales Professional | Tarlac, Central Luzon, Philippines |
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| William Waldron-Hyden | Instructional Designer, E-learning Developer, Lms Administrator, and Full Stack Developer | Cork, County Cork, Ireland |
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|
Employees by Management Level
Individual contributor
24 profiles
Manager
7 profiles
Senior / Lead
5 profiles
Associate / junior
1 profile
Department Contact Coverage
| Department | Contacts | Phone | |
|---|---|---|---|
| Sales | 2 | 2 | 0 |
| General | 1 | 1 | 0 |
| IT | 1 | 1 | 0 |
HelpGrid Tech Stack
Data / AI
5 profiles
Engineering
2 profiles
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