HGEM works closely with hospitality companies to measure and improve their guests' experience. Their core services include mystery guest assessments, building highly customisable feedback sites, tracking online reputation, and bringing all the data together into one, award-winning Guest Experience Management platform – The Hub – which allows for various teams, from operations to marketing, to draw actionable insights that help increase customer loyalty, reach new customers, and ultimately to grow revenue.
HGEM, which stands for Hospitality Guest Experience Management, have made it their mission to empower hospitality companies with data-led insights into their operational efficiency and guest perceptions, which are key to being successful in such a competitive and rapidly changing market, and today work internationally with over 10,000 restaurants, pubs, hotels, cinemas and caterers, including many well-known brands such as wagamama, Brewdog, Peach Pubs, and local high street institutions Pret a Manger and Pizza Express.
Company Details
- Employees
- 74
- Founded
- -
- Address
- Kings Court, Parsonage Lane,united Kingdom
- su****@****gem.com
- Industry
- Technology, Information And Internet
- Website
- hgem.com
- Keywords
- Mystery Visits, Guest Feedback, Guest Experience Management, Guest Reviews, Delivery Audits, Menu Performance, Internal Audits, Track & Trace, Reviews, Product Ratings, Opinion Mining, Dish Ratings, Online Reputation Management, Review Management.
- HQ
- Bath, Somerset
Hgem Questions
Hgem's website is hgem.com
Hgem's LinkedIn profile is https://uk.linkedin.com/company/hgem
Hgem has
74 employees.
View email and phone details for 74
employees at Hgem.
Hgem's industry is
Technology, Information and Internet
Hgem's top competitors are
Nfs Hospitality,
Hs Brands Global,
Tech On Toast,
Candid Hospitality,
Fat Hippo,
125 Data & Insights,
Weareservice,
Tasteatlas,
Sentiment Search,
Proinsight Mystery Shopping.
Hgem's support email address is support@hgem.com
Hgem's categories are Technology, Information and Internet
Hgem's founding year is 2003
