Hostcomm is a leading provider of innovative, AI-powered customer service solutions, empowering 450 business customers with cutting-edge communication and support tools. Specialising in cloud-based technologies, Hostcomm delivers three core services: Cloud Contact Centres, Remote Visual Assistance, and an AI Agent Platform. These services enable businesses to enhance customer engagement, streamline operations, and drive efficiency through seamless, scalable, and secure communication systems.
Our Cloud Contact Centres integrate voice, email, SMS, and social media, ensuring exceptional customer experiences. Remote Visual Assistance leverages augmented reality and video technology to provide real-time, interactive support, enabling technicians and agents to resolve issues remotely with precision. The AI Agent Platform harnesses in-house developed, AI-driven automation to deliver intelligent, conversational agents that handle routine queries, freeing up human agents for complex tasks.
Hostcomm’s commitment to innovation is reflected in its in-house development of AI-powered customer service applications, tailored to meet the unique needs of each client. Beyond its core offerings, Hostcomm provides custom software development services, creating bespoke solutions to address specific business challenges. This flexibility ensures clients receive fully integrated, future-proof systems that align with their operational goals.
Security and compliance are at the heart of Hostcomm’s operations. As a PCI DSS Level 3 compliant provider (version 4), we guarantee the highest standards of data protection, making us a trusted partner for industries handling sensitive customer information.
Proudly serving prestigious clients such as HMRC, David Lloyd, Homeserve PLC, Scottish Power, BT, EE, and Peabody Housing, Hostcomm is dedicated to transforming customer service through technology.
Company Details
- Employees
- 8
- Founded
- -
- Address
- Accounts & Admin - The Old Convent, Ottery St Mary,devon Ex11 1bz,united Kingdom
- Phone
- 0808 168 4400
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- hostcomm.co.uk
- Keywords
- Cloud Communications, Phone Lines and Numbers, Tier 1 Networks, Business Telecomms, Hosted VoIP, SIP Trunking, Hosted Diallers, Hosted Telephony, Multi-Channel Contact Centres, Call Recording, IVR, Scripts and Surveys, SMS Text Messaging, API Integration, CRM Integration, PCI DSS, Ofcom, GDPR, ISO27001, TPS, Web RTC, Predictive Dialling, Auto Dialling, Click to Dial, UK Customer Service, Data Centres, Contact Centre Service Provider, Web Forms, Data Capture, Customised Development, Chatbot Development, AI IVR systems, Natural Language Voicebot, omnichannel contact centre, Inbound contact centre, outbound contact centre, live chat.
- HQ
- Ottery St Mary, Devon
Hostcomm Questions
Hostcomm's helpline number is 0808 168 4400
Hostcomm's website is hostcomm.co.uk
Hostcomm's LinkedIn profile is https://www.linkedin.com/company/hostcomm-ltd
Hostcomm has
8 employees.
View email and phone details for 8
employees at Hostcomm.
Hostcomm's industry is
Software Development
Hostcomm's categories are Software Development
Hostcomm's founding year is 2004
