Hubware was acquired by Onepilot in 2022 to build the first customer care operating system.
Hubware uses AI to provide human agents the tools they need to use the maximum amount of personal and contextual information for each response produced by the professional assistant. By creating the human/professional assistant “dream team”, companies are able to drive productivity gains and offer premium customer service.
Hubware observes how agents and customers interact; then through machine learning and data-science our “Professional Assistant” interprets the customer's situation, the question context, and predicts the correct answer that can be sent automatically or be in the form of a prepared or assisted response that needs to be validated by the agent.
Company Details
Hubware By Onepilot Questions
Hubware By Onepilot's website is hubwa.re
Hubware By Onepilot's LinkedIn profile is https://fr.linkedin.com/company/hubware
Hubware By Onepilot has
2 employees.
View email and phone details for 2
employees at Hubware By Onepilot.
Hubware By Onepilot's industry is
Software Development
Hubware By Onepilot's top competitors are
Korv Consulting,
Kascade Invest,
Already Heard,
Coup De Puce Expansion,
Sitel Group,
Eodom Canada,
Unitag,
Newboot.io,
Onepilot,
Roundtable.
Hubware By Onepilot's support email address is contact@hubwa.re
Hubware By Onepilot's categories are Software Development
Hubware By Onepilot's founding year is 2016
