i3 Consulting Services

i3 Design and Consulting offers the following consulting services: CERTIFICATIONS AND ASSESSMENTS Support the organizational certification effort for ISO standards (9000:2015, 20000, and 27000). Design and implement CMMI for Development and CMMI for Services. Conduct FISMA-based risk and security controls assessment. Develop NIST 800-53 and 800-171 compliant policies and procedures. SERVICENOW IMPLEMENTATION As an implementation service partner, i3 supports the implementation and customization of the ServiceNow platform. Provide out of the box and custom workflow development. Support the customization of the service management modules (Human Resources, Security, Facilities, etc). Integrate the ServiceNow platform with other leading applications to enable an orchestrated service management experience. PROCESS IMPROVEMENT Implement proven solutions for ITSM/ITIL, waterfall to agile transitions, and staffing service performance improvement. ITSM solution built on the ITIL framework. Agile and scrum solutions enable the transition from waterfall to agile or the establishment of a new agile-based development organization. Proven staff services solution improves business performance by lowering operational costs, raising customer acceptance rates for candidates, and significantly improving customer satisfaction. BUSINESS GROWTH & MARGIN IMPROVEMENT Business growth strategies focus on improving re-compete win rates and improvements in customer satisfaction. Our approach has improved re-compete win rate success in our customers from 36% to over 90%. Provide margin improvement solutions by improving operational execution and increasing the efficiency of back office functions through automation, process improvement, staff development, and strategic scalability planning. Consult with programs and departments to get 'back to green' against organization objectives. Approach focus is on innovation, process improvement, fiscal management, and culture change.