iCallify is regarded as the #1 intelligent call center software that is renowned for automation, smart IVR, omnichannel communication, real time analytics, enterprise grade security, and multiple other amazing features and functionalities to benefit businesses. This intelligent, omnichannel contact center software can be used to run inbound, outbound, and blended calling campaigns.
This omnichannel call center solution provides enterprise grade security with digital engagement. It supports all popular digital channels integrated within the contact center software:
Facebook
Twitter
WhatsApp
Inbound call center
The inbound call center software offered by iCallify is renowned for delivering an engaging and satisfying customer experience. This software for call centers empowers different types of inbound calling campaigns such as:
Customer care
Technical support
Inbound leads
Partnership inquiries
And more
The inbound call center software is empowered with standard call center solution features along with smart inbound calling features like:
Smart IVR
ACD (Automated Call Distribution)
Sticky agent
Skill based call routing
And more
Outbound call center
iCallify provides excellent ROI for outbound campaigns with its personalized and intelligent features. Using the outbound calling features of iCallify, you can run different types of outbound calling campaigns like:
Cold calling
Telemarketing
Telesales
Survey
Lead generation
Sales
Collection
And more
The outbound calling campaigns can gain the best returns with the highest productivity and all thanks to the outbound calling features of iCallify, which include:
Auto dialer
Predictive dialer
Preview dialer
Power dialer
Progressive dialer
Outbound IVR
Broadcasting
Click2call
Virtual number management
Soundboard Avatars
And more
Blended call center
Unleash the power of an ideal contact center solution with inbound and outbound calling in a single campaign using the blended calling feature of iCallify.
Company Details
- Founded
- -
- Address
- 508-509, Lilamani Corporate Heights,, Opp. Vadaj Brts Stop,nava Vadaj,india
- Industry
- Telecommunications
- NAICS
-
TelecommunicationsOther TelecommunicationsTelecommunications ResellersAll Other Telecommunications
- Website
- https://icallify.com/
- Keywords
- IT Consulting.
- HQ
- Ahmedabad, Gujarat
Icallify: Intelligent Call Center Software Questions
Icallify: Intelligent Call Center Software's website is https://icallify.com/
Icallify: Intelligent Call Center Software's LinkedIn profile is https://in.linkedin.com/company/icallify
Icallify: Intelligent Call Center Software's industry is
Telecommunications
Icallify: Intelligent Call Center Software's top competitors are
Cyberdata Corp - The Ip Endpoint Company,
Hodusoft,
Setup And Services,
Elision Technologies Pvt. Ltd,
Avaya,
Infomatic Solutions,
Astpp - Voip Billing Solution,
Inextrix Technologies Pvt. Ltd.,
Fonimo,
Call Center Projects.
Icallify: Intelligent Call Center Software's categories are Telecommunications
Icallify: Intelligent Call Center Software's founding year is 1985
