A new generation business contact centre providing outsourcing solutions in a rapidly transforming digital world. iChoices provides a new product service lineup, offering clients additional services, tools and products to help manage their brand’s reputations while gaining market share in an ever increasing competitive climate.
Our propriety-owned service model is split up into 4 key service areas:
1. Reputation management: Which takes care of brand reputation via inbound CRM
2. Digital & Social Acumen: Which offers e-care & pre-emptive action on brands in real-time
3. Insight Analytics: Real-time reporting and analytics to better manage your business
4. Brand & Business Growth: Digital marketing to drive sales and increase your brand’s marketing footprint
iChoices has a heritage spanning more than three decades with expertise in the outsourcing and management of inbound, outbound and blended contact centre environments. We are specialists in the outsourcing of customer service, back office, client retention, lead generation, sales, reputation management & brand growth.
iChoices is an authorised Financial Services Provider (FSP) and the group has a BBBEE rating of level 1.
As one of the largest contact centre outsourcers in South Africa, iChoices has a strong focus on quality stats-driven insight analytics & enabling clients to navigate profitably their business & brands. Our dedication to service excellence gives us the ability to operate as an extension of our clients’ brands with the purpose of bringing them closer to their customers profitably.
Company Details
- Employees
- 24
- Founded
- 2006
- Address
- 288 Kent Avenue, Ferndale, 2nd Floor,south Africa
- Industry
- Public Relations And Communications Services
- NAICS
-
Public Relations Agencies
- Website
- ichoicessa.com
- Keywords
- Reputation Management, CRM, Digital & Social Media, Business Insight Analytics & Reporting, Brand & Business Growth Specialists, Inbound, Outbound, Lead Generation, Telesales, Digital Marketing.
- HQ
- Randburg, Gauteng
Ichoices Questions
Ichoices's website is ichoicessa.com
Ichoices's LinkedIn profile is https://za.linkedin.com/company/ichoices
Ichoices has
24 employees.
View email and phone details for 24
employees at Ichoices.
Ichoices's industry is
Public Relations and Communications Services
Ichoices's top competitors are
The Starter Pack Company,
Foce Property Investments,
Ichoices Call Centre Outsourcing,
New Call,
Nutun,
Rivia,
Mala Holdings (Pty)ltd,
Lead Enquire,
Santetech,
Multichoice Group.
Ichoices's categories are Public Relations and Communications Services
Ichoices's founding year is 2006
