Icon International BPO Solution

Icon international was started in response to ever increasing need of High quality low cost Business Process Outsourcing services at Sri Lanka. Having seen the need to provide UK, USA and Australia based companies with Call Centre, Service Management and Back Office Solutions, Icon international was formed. The state of the art infrastructure selected is both scalable and flexible providing for small to corporate sized enterprises. We bring to the world a whole new class of services and a unique approach to customer satisfaction. We serve to the world and an extensive portfolio of services in the most professional manner and also adhering to the industry standards. We share our knowledge of offshore development, our deep project management experiences, processes and methodology and wide network of personnel sources to ensure an outsourcing strategy that works for our clients. With strong plans of investing in people and technology, our strategy revolves around an inexorable commitment to provide superior services using world-class technology. The aim is to build a culture, based on our values of integrity and trust; supported by action with results. Icon international provides Inbound and Outbound Voice based services, Web based and E-mail based services, Back-Office services and services related to Data Processing and Data Analytics. Based on our rich domain understanding and vast experience