ICR Evolution Company Profile, Contacts & Intelligence

ICR Evolution Overview

At ICR Evolution we help you connect with your customers in an agile, simple, efficient and productive way. Our software Evolution allows you to be where your customers are, at the right time and in the most natural way. Answer calls, emails, chats and social media messages from the same platform to offer a 100% omnichannel customer service experience. We are a flexible and dynamic work team, with a successful journey in the customer experience sector. Our inbound and outbound solutions provide functionalities such as intelligent routing of contacts (ACD/ICR), self-service with speech recognition technology (IVR), predictive dialer, CTI, omnichannel communications management, scripting functionalities and workflow design. A user-friendly solution is key to us, which is why we have gone for a simple web architecture.

Headquarters

Barcelona, Es

Website

icr-evolution.com

Industry

Software Development

NAICS

Software Publishers

Phone Number

Available in AeroLeads

Company Email

Available in AeroLeads

ICR Evolution Contact Intelligence

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ICR Evolution People & Org Chart Preview

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ICR Evolution Workforce Composition

Seniority breakdown across 15 visible profiles.

ICR Evolution Technology & Talent

Technology-related job titles represented in the visible people data.

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