Trueit Systems

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En ICR Evolution te ayudamos a conectar con tus clientes de una forma ágil, sencilla, eficaz y productiva. Nuestro software para Contact Center EVOLUTION te permite estar donde tus clientes están, en el momento adecuado y de la forma más natural. Contesta a llamadas, emails, chats y mensajes de redes sociales desde un mismo lugar para ofrecer una experiencia de atención al cliente 100% omnicanal. Somos un equipo flexible y dinámico, con un exitoso camino transitado en el sector de customer experience. Nuestro producto cuenta con funcionalidades como enrutamiento inteligente de contactos (ACD / ICR), autoservicio con reconocimiento vocal (IVR), marcador predictivo, CTI, herramientas de Scripting y diseño de flujos y gestión de comunicaciones omnicanal. Todo ello, bajo una arquitectura totalmente web.

Company Details

Employees
10
Founded
-
Address
Calle Miguel Yuste 17, Planta 1, Madrid,madrid 28037,spain
Phone
+34 900 730 050
Email
in****@****ems.com
Industry
It Services And It Consulting
NAICS
Computer Systems Design and Related Services
Other Computer Related Services
Website
trueitsystems.com
Keywords
Contact Center, Telefonía IP, Integración de aplicaciones, Servicios de Datacenter, SMS, Centralita Virtual, Seguridad, Redes, Operador.
HQ
Madrid, Madrid
Competitors
TRU it Corp, Total Specific Solutions Spain, Total Specific Solutions, ICR Evolution, truit, ICR Software Factory, GCBE Advanced Solutions, TrueIT Consulting, pecunia256 Digital Assets, CX-Factory.
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