Ideal Contact Center Company Profile, Contacts & Intelligence

Outsourcing And Offshoring ConsultingNombre De Dios, Mx130 employeesFounded 2012
2 contacts with email or phone data2 with email data
View verified contacts Compare competitors
Employees
130
Company source estimate
Reachable Contacts
2
Visible contacts with email or phone data
Contacts With Email
2
2 of 4 visible contacts
Departments
2
Mapped contact coverage

Ideal Contact Center Overview

Ideal Contact Center, a seasoned player in the Business Process Outsourcing (BPO) industry, is a U.S.-based entity with a notable presence in the call center sector. With over a decade of experience, Ideal Contact Center distinguishes itself through its strategic operational bases in Mexico, specifically in Chihuahua and Torreón. These locations were meticulously chosen for their strategic advantages, offering nearshore benefits to U.S. companies. Our commitment to excellence is reflected in our ISO 9001 and PCI certifications, ensuring the highest standards in service quality and operational efficiency. We specialize in bilingual (English/Spanish) support, bridging cultural and communication gaps to provide seamless customer service experiences. Our state-of-the-art facilities, equipped with the latest technology, enable us to offer robust and scalable solutions to our clients. At Ideal Contact Center, we pride ourselves on being more than just a service provider; we are a partner committed to adding value to your business. Our expertise in managing a diverse range of customer interactions, from technical support to customer care and sales, makes us a versatile and reliable choice for businesses seeking to enhance their customer engagement and operational efficiency.

Headquarters
Nombre De Dios, Mx
Website
idealccs.com
Industry
Outsourcing And Offshoring Consulting
Founded
2012
Company Email
Available in AeroLeads
Contact Center Outbound Inbound Back Office Customer Service Tech Support BPO

Ideal Contact Center Contact Intelligence

See which contact channels and departments are represented in the visible AeroLeads data.

2 contacts with contact data
2 with email data in the visible sample.
2 departments represented
Visible contacts with email or phone data are mapped to these departments.
2 company-domain emails
Visible contacts using Ideal Contact Center's company email domain.
General
1
Executive
1

Ideal Contact Center People & Org Chart Preview

Sample people records show job titles and whether email or phone data is available without exposing raw contact details.

I
Ileana Valenzuela
Qms Coordinator at Ideal Contact Center
R
Raquel Rodriguez
Comprador
J
Juan Pablo Vazquez
CEO En Crea Marketing
E
E
Edgar Tolentino
Supervisor En Ideal Contact Center
E

Ideal Contact Center Workforce Composition

Seniority breakdown across 23 visible profiles.

Individual contributor
18
Associate / junior
2
Executive
1
Director
1
Manager
1

Ideal Contact Center Technology & Talent

Technology-related job titles represented in the visible people data.

Engineering
1

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