Impetus Advisory Services, LLC

Executive Summary Impetus Advisory Services is a consulting firm that provides business and technical guidance to government, commercial and nonprofit clients, focusing on business problem identification and prioritization, business requirement analysis, cloud application development, support operations, knowledge management and training delivery. Mission To inspire strategic thinking, writing and action while identifying business problems and developing software applications to solve them. Values & Culture Impetus values a learning-based culture with an appreciation for the scientific method. Activities & Methodology Impetus partners with clients to co-create technology solutions that track their progress against expected outcomes and provide dashboard summaries that tell the story of impact, using clients’ own customer data. Since 2007, Impetus has specialized on the Salesforce.com platform, building custom cloud applications around clients' customer contact lists. The platform’s rapid application development tools allow Impetus to improve the business analysis phase of the software development lifecycle, by guiding clients to focus on problem identification and prioritization. Impacts & Results Impetus has led and completed projects that have impacted its clients’ management of their contracts and customer support, has created custom-built applications which have eased internal operations and collaboration, and has delivered technical training and documentation that has improved its clients’ learning and knowledge culture.