Independent Consultant & Advisor | Martech, Experience, Cx & Data Strategy (Freelance/Contract)

Independent Consultant & Advisor | Martech, Experience, Cx & Data Strategy (Freelance/Contract) company information, Employees & Contact Information

I’m passionate about helping businesses unlock their potential, focusing on data-driven marketing and creating engaging customer experiences that deliver results. My career includes leading digital transformations for global brands like Sky and Shell and guiding Australian businesses to eCommerce success. Along the way, I’ve built and mentored high-performing teams, always eager to share my expertise. Whether architecting data-driven CX programs to boost retention or adopting MarTech solutions, I thrive in fast-paced environments where innovation and collaboration are key. With global experience across industries such as Retail, Telecommunications, Energy, FMCG, Media, Higher Education, Health, Tourism, and the Arts, I’ve consistently delivered tangible outcomes. If you’re seeking a digital leader passionate about growth, customer experience, and embracing the latest technology, let’s connect. Services Offered: Digital Transformation & E-Commerce Strategy: Leading digital transformations, optimising eCommerce platforms, and driving digital maturity to enhance customer experiences & performance. Customer Experience (CX) & Personalisation: Designing and implementing data-driven CX strategies, journey optimisation, and personalised marketing programs to drive engagement & loyalty. MarTech & Customer Data Platform (CDP) Advisory: Advising on the selection, implementation, and optimisation of MarTech tools, including CDPs, CMS, Marketing Automation, and Analytics to unify customer data and enable data-driven decision-making. Data-Driven Marketing & Analytics: Developing measurement frameworks, performance benchmarks, and personalised strategies to improve acquisition, retention, and ROI through insights and analytics. Leadership Coaching & Organisational Optimisation: Providing leadership coaching to enable teams and enhance operational efficiency. Guiding businesses in vendor and partner management for successful implementation.
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