Influent

Influent was acquired by PCCW in 2009 (this company page remains as a placeholder) Influent is a leading provider of multi-lingual outsourced customer interaction solutions. Our mission is to connect organizations and their customers in more innovative, results-driven and profitable ways than they ever thought possible. Our vision of outsourced customer engagement is to apply strategic thinking to solving challenges and promoting stronger, more fulfilling customer relationships. We strive continuously for an environment where the outcome of every interaction is a positive experience as defined by the customer.