Infocore Engineering & IT Services Group

INFOCORE is a Product lifecycle Management & IT services company with offices in Germany, India, Dubai and Dallas and clients extending from Japan till Europe. We provide end to end solutions and services in the field of PLM & IT powered by highly motivated business consultants, programmers and administration experts. PLM area: Objectives: We strive to be pioneers on PLM domain. Group has experience in various domains such as Automotive, High Tech, Aerospace, Medical Devices, Consumer Goods (White Goods Products), Oil & Gas Industries Capabilities: Our experienced and capable team is able to provide following services: -End to end Solution Consulting -Implementation -Deployment -Operating and User support -Complete End to End Implementation Services of the following -Products/Modules: Teamcenter Unified Architecture (UA) -Teamcenter Enterprise -Teamcenter Engineering -Teamcenter Manufacturing -Teamcenter Project -Teamcenter Reporting and Analytics -Support & Maintenance -Support and Maintenance Support organization in maintenance of their existing PLM applications. -Consulting and innovation process audit -Teamcenter Training planning, scheduling and execution -Preparation of SOW for large projects in accordance with RFQ / RFP methodology IT Support Desk area: -Optimized total cost of ownership (TCO) -ITIL based - delivery model -Risk-free transition -Service response, quality and coverage -Leveraging best practices across engagements -Operational Excellence -L1 Improvements: Increased awareness and adoption of the self-help user portal. -L2 Service Desk: Remote support and improved service responsiveness -L3 Delivery Groups: Well-defined SLAs, complete ownership of IT infrastructure, increased stability through incident reduction and improved response time to End users for new changes and upgrades.