Netlogic (information dynamix )

NetLogic IDX EGYPT Netlogic IDX is a software company specialized in Call Center applications, and Telephony applications. We provide our clients from various vertical industries with i-Tell Interactive Voice Response (IVR) Inbound / outbound SIP/Analog systems, i-Listen call recording and quality monitoring, i-Queue Call Center Management applications and services, I Send unified messaging and others. At Netlogic IDX we consider ourselves to be the IT partner of our clients. Netlogic IDX has served a wide range of clients; governmental, Banks,Telecom, NGO’s, and Commercial. Netlogic IDX is committed to provide highest level of support to its clients, with the advancement of internet, we are now able to support you wherever you are through remote configuration. We believe, you do not have to wait for days for the engineer to reach you. Support is at hand. Our Products: * I-Listen Call Recording System i-Listen is a powerful & intelligent call recording system (for analogue, digital and VOIP) that you can completely rely on for Quality Assurance, performance monitoring and security. * I-Queue Call Center Management I-Queue is an Inbound Call Center Software that distribute calls based on specific rules and queues calls when there is no available agents. Integrates with most known PBXs “Cisco, Avaya, Asterisk, Panasonic, …etc” using both Analog and SIP trunks. keep customer satisfaction levels high. Complex Historical Reporting. * I-Tell IVR Inbound / OutBound i-Tell is an IVR (interactive voice response) telephony system, which enables people to interact with a database to acquire information from or enter data into the database using DTMF throw a touch-tone telephone. * I-Bill Call Accounting System I-Bill Call Accounting is a web-based solution that helps organizations monitor telecom usage as well as controlling telecom spending. . enables users to collect, analyze, and report on call activity and expenses