Innobliss (Devourin)

What if guests’ phone becomes their personal in-room concierge while they are traveling post COVID -19 where they can access information, request services and communicate with hotel staff without touching the intercom or walking down to the reception ? Whether it is for placing order for room service, booking cab for airport drop or Spa appointments, all from your phone using a single QR code. Our QR code based contactless offering will be a major relief to hotels who have been struggling to cope up with the new social distancing mandates. The power of this technology goes beyond the boundaries of hotel, in case the guest is returning from business meet or sightseeing, he can use his mobile phone to order room service and room cleaning on the way back to the hotel. By the time he arrives, a hot meal will be waiting for him in the welcoming clean room. In-room personal concierge: A contactless automation of room service and concierge services. A true post COID-19 readiness tool to regain customer confidence. * Reservations - restaurants * Appointments - spa / salon * Transfers – pickup/drop to airport * Housekeeping - service requests * View Mini bar menu, ask for refill * View of laundry service menu * View dining options at hotel and their menus * Order in-room service - dining / breakfast * Information on nearby restaurants * Details on fitness centre * View information on nearby attractions Technology extends beyond room, where they can use the same QR code while dining at your in-house restaurants, allowing them to view, order and pay using their mobile phones. For those walking-in for lunch or dinner; * Digital menu, digital ordering and digital payments. * Real time feedback from guests * Dynamic menu engineering * Built-in CRM and loyalty program