Inova Solutions provides contact center performance management solutions that help improve service levels through the use of actionable, real-time metrics and consolidated reporting. Inova's performance management solutions extend the value of existing reporting systems such as Avaya, Cisco, ININ and Genesys, by providing custom views and calculations and alert messaging when metrics are out of compliance. Large and small contact centers across all industries use our solutions to quickly identify and proactively address ‘in-moment’ performance issues and emerging daily trends before they lead to serious customer service issues or missed objectives in service level.
Company Details
- Employees
- 28
- Founded
- -
- Address
- 110 Avon Street, Charlottesville,va 22902,united States
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- http://www.inovasolutions.com
- Keywords
- call center reporting, call center metrics, readerboards, wallboards, call center dashboards, mass notification, campus safety, campus security, network clocks, agent desktop reporting, web-based dashboards, call center digital signage.
- HQ
- Charlottesville, VA
Inova Solutions Questions
Inova Solutions's website is http://www.inovasolutions.com
Inova Solutions's LinkedIn profile is https://www.linkedin.com/company/inova-solutions
Inova Solutions has
28 employees.
View email and phone details for 28
employees at Inova Solutions.
Inova Solutions's industry is
IT Services and IT Consulting
Inova Solutions's top competitors are
Inova Solutions En Español,
Inova Solutions,
Richards Packaging Inc.,
Geomant,
Inova Solutions,
Inova Health,
Tech Mahindra,
Acs Solutions,
Inova Solutions N.v.,
Innova Solutions.
Inova Solutions's categories are IT Services and IT Consulting
Inova Solutions's founding year is 1984
