inteliconvo.ai™ - Speech Analytics and CX Improvement Platform

Inteliconvo is an advanced AI Powered Speech Analytics platform developed by Shyena Tech Yarns Limited. With the power of advanced AI Algorithms, Inteliconvo can identify AI Qualified leads with win probability, from Customer Audio conversations. With the AI Qualified leads, the sales team can now focus on these AI qualified leads first as the probability of conversion is higher. This has a direct positive impact on the revenue pipeline. Inteliconvo can also be used to improve customer experience. The advanced AI algorithms generate unprecedented insights from the customer conversations. These insights can help to improve the customer service, customer experience and brand image. For the collections, Inteliconvo can predict debt defaulters. It can also predict which defaulters have given subtle indications to pay the defaulted amount. With the help of complex AI models, Inteliconvo can help to boost the collections revenue. Inteliconvo can also be used to boost agent performance in the contact center industry. It can score agent calls and can also generate daily scorecard for each agent. The platform can also generate compliance scorecard for every agent. Inteliconvo Speech Analytics Platform can be deployed on-premise or on cloud. It supports Hindi, English, Hinglish and major Indian Languages. The platform is highly customizable. To summarize, Inteliconvo is a state-of-the-art multi purpose AI Powered Speech Analytics platform which can add great value to all the customer facing businesses like Banking, Insurance, Finance, Fintechs, D2C, Contact Centers.