INTERSOFT® is a digital transformation partner that helps you solve customer experience and customer care challenges with experienced consultants, savvy engineers and enterprise solutions.
We understand your CX data collection-, processing- and reporting challenges
We care about getting you the best results, with a "do it right the first time" attitude
We help augment your team capabilities with managed services
We support you with people to extend your team, even during a hiring freeze
What we do best
Extend your current crm- and communications solutions (e.g. Salesforce, Zendesk, Genesys and Avaya) with Intersoft ONE CX customer feedback solutions. Enterprise security, compliance, scalability.
Manage all your post-case and post-event (phone, ivr, mail, chat) customer feedback needs, including the integration of feedback data you already collect, and extend with AI and ML services.
Consolidate all relevant data in an unified cx-data-lake, allowing accurate KPI calculations and transparent reporting to your internal stakeholders and outsourcing partners.
Re-align your quality-, knowledge- and reporting processes after a centralisation or merger or before you start outsourcing customer service or back office functions.
Provide you ad-hoc manpower, solutions and actionable insights when business has to deal with sudden challenges that impact their customers and the service provided to them.
We strive to provide our global customer base with the highest possible quality of service and a “right first time” attitude backed by ISO certifications and a proven trackrecord of successful on-time service delivery.
Intersoft also provides key human resource services to clients to support their processes on an ongoing or temporary bases.
Company Details
- Employees
- 20
- Founded
- -
- Address
- Amsterdam, Nl
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- intersoft.solutions
- Keywords
- Call Centers, Facility Services companies, Interim Work Agencies, Industry, 5S, Managed Customer Satisfaction Surveys, Back-office Operations, Customer Support Centers, Customer Surveys, WFM, Payroll, Contact Centers, Shared Service Centers, BPO, Backoffice Automation, Robotica, Data Analysis, Manufacturing, shared service centers, Data Lake, Data warehouse, dbt.
- HQ
- Amsterdam
Intersoft International Questions
Intersoft International's website is intersoft.solutions
Intersoft International's LinkedIn profile is https://nl.linkedin.com/company/intersoft-europe
Intersoft International has
20 employees.
View email and phone details for 20
employees at Intersoft International.
Intersoft International's industry is
IT Services and IT Consulting
Intersoft International's top competitors are
The Casting Director Eu,
Jujur.eu,
Swarmios,
Intersoft One,
Davido Design,
One Inc,
Randstad Romania,
Covershop,
Aivanti,
Futurespex.
Intersoft International's categories are IT Services and IT Consulting
Intersoft International's founding year is 1995
