ISI Queue Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams. It provides a cost-effective solution to oversee call handling, wait time management, and overall customer experience without the complexity of traditional contact center infrastructure.
The Ultimate Queue Performance Tool
Call Center Insights powered by ISI Queue Analytics
Secure caller journey visibility and insights without the cost and complexity of deploying and maintaining a full-fledged contact center. ISI’s Queue Analytics platform coupled with existing call queuing capabilities from Cisco, Webex and Microsoft enables customers to significantly reduce Contact Center operational costs.
With advanced reporting capabilities, call recording and real-time performance metrics, ISI provides a solution suite enhancing each of your call center queues.
If you use Cisco, Webex Calling, Microsoft Teams, or Avaya, you need ISI. Our SaaS software provides the most comprehensive CDR reporting and unified communication analytics available for these leading platforms.
Company Details
- Employees
- 280
- Founded
- -
- Address
- 2515 Waukegan Rd,
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- https://www.isianalytics.com
- Keywords
- Call Accounting and Reporting, Call and Video Recording, Speech Analytics, Workforce Optimization, Telecom Expense Management, Call recording for Legal Compliance, UCCX Reporting, Wall Boards, Queue Analytics, Call Queues, Microsoft Teams Phone Reporting, Webex Calling Reports, Cisco Hunt Group Analytics.
- HQ
- Bannockburn, Illinois
Isi Analytics Questions
Isi Analytics's website is https://www.isianalytics.com
Isi Analytics's LinkedIn profile is https://www.linkedin.com/company/isi-analytics
Isi Analytics has
280 employees.
View email and phone details for 280
employees at Isi Analytics.
Isi Analytics's industry is
Software Development
Isi Analytics's top competitors are
Hn Capital Partners,
Intech Energy | Now Sanalife,
National Aerospace Science & Technology Park (Nastp),
Isi,
Nust Business School,
Five9,
Govt Jobs Alerts,
Variphy, Inc.,
Otonom Solution Inc.,
National Science & Technology Park.
Isi Analytics's categories are Software Development
Isi Analytics's founding year is 1977
