ISO/TC 267

ISO/TC 267 representatives are drawn from 53 countries (P and O members) that have been actively progressing the international FM standards initiative since 2012. We have produced multiple documents within the ISO 41000 series focused on FM being the foremost contributor to a more productive, sustainable and liveable Built Environment and improved quality of life for all. What is Facility Management (FM)? Facility management has been defined as an "organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business." [Source ISO 41011] FM is a strategic, professional discipline that provides optimum performance of support services to any and all types and sizes of organizations that it serves. The impact of a properly implemented strategic FM program goes beyond operations and maintenance. It can influence employee engagement and retention, support the demand organization's mission-critical assets, and minimize organizational risks. FM standards provide specific guidance for individual teams and organizations to demonstrate a commitment to quality and continuous improvement through a robust, systems approach to managing the support services needs and working environment of the demand organization. It is incumbent on facility managers worldwide to utilize the ISO 41000 series of FM standards in their organizations and promote a common language and approach for FM strategy and practices.