Technical expertise and customer centricity
IT Backbone was established in 2008 by Jason Chaplin, and we’re proud to be one of the most trusted and respected names in IT support and managed IT services, delivering technical expertise to a huge range of companies.
Proven expertise in every IT service we provide
IT Backbone has grown to deliver industry leading services and solutions throughout the UK, to an expansive range of businesses, from small start-ups to multi-site organisations across multiple diverse sectors. We have invested heavily in our infrastructure and our staff development, to ensure that we can provide leading technologies and support them in line with modern ways of working, which have been undeniably transformed as a result of the COVID-19 pandemic.
Helping you to grow your business
Our aim is to help you grow your business. Whether we deliver IT support, managed IT services or cyber security solutions, we take time to understand the nature of your business, its culture, and how it runs on a day to day basis.
We are client centric
Our clients are at the heart of everything we do, so we’ll always make a bespoke recommendation to each and every one. When clients contact our service desk, they always talk directly with a technical expert (they’re all in the UK), which means that you won’t need to repeat the issue to a number of different people. Our engineers also maintain an outstanding knowledge base, which enables us to solve any issues quickly and easily.
Clients trust us and are with us long term
We take pride in delivering exceptional customer service, meeting and exceeding expectations with our IT support and managed IT services. Not only do we work to pre-defined SLAs with our clients, but we also have internal OLAs to ensure that projects follow best practices in accordance to industry best practice ITIL frameworks. We are proud to hear that our clients trust us, and many choose to partner with us long term.
Company Details
- Employees
- 7
- Founded
- -
- Address
- 70 Churchill Square, Kings Hill, West Malling,kent Me19 4yu,united Kingdom
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- backbone-group.com
- Keywords
- Cloud Computing, IT & Support Services, Telecoms & Mobile Services, Domains & Hosting, Broadband & Inter Services, Print & Print Management, Hardware & Software Sales, Audio Visual & Video Conferencing.
- HQ
- West Malling, Kent
It Backbone Limited Questions
It Backbone Limited's website is backbone-group.com
It Backbone Limited's LinkedIn profile is https://uk.linkedin.com/company/it-backbone-limited
It Backbone Limited has
7 employees.
View email and phone details for 7
employees at It Backbone Limited.
It Backbone Limited's industry is
IT Services and IT Consulting
It Backbone Limited's top competitors are
It Support 365 Ltd,
The Insolvency Company Part Of The Sumer Group,
Air It,
Westcoast Limited,
Matthew Olivers,
It Outcomes,
Ultima,
It Heroes Uk,
Karbon,
Goproposal.
It Backbone Limited's categories are IT Services and IT Consulting
It Backbone Limited's founding year is 2008
