IT Support and Security

ISS has been helping small and medium sized businesses in South East England make sense of IT for more than 20 years. We share a passion for enabling business to be clever with IT: because now, more than ever it’s critical to success. Our reputation is founded on long-term professional relationships built on trust. Our customers benefit from impartial expert advice and fast support when they need it. From our purpose built premises near Guildford in Surrey, we are able to cover the whole of England’s South East: including London, Surrey, Sussex, Kent, Essex and Hampshire. We have engineers on the ground to provide on-site support and a responsive online helpdesk. To meet the needs of our diverse customer base we’ve developed a group of flexible packages: all inclusive, time-based and pay as you go. All inclusive This support package is scaled to the number of machines used by an organisation. It allows customers to add new machines to their plan or take them away as they upgrade and recycle old kit. It is suited to businesses that prefer a fixed cost. Time-based This is the most popular of our support products due to its flexibility. Customers purchase a block of time and use it for anything they like - including general system housekeeping - and have access to our engineers over the phone, via remote desktop and in-person at their premises. Pay as you go Customers can get help on an ad-hoc basis without an official support agreement. Our engineers can access customers' computers via remote control and customers can bring their machines into our purpose built premises or one of our engineers can attend their office or home. We also offer bespoke solutions to meet a wider range of customer needs. To find out how ISS can help your business be more competitive with better IT visit the ISS website at www.iss.uk.com, call us on 01483 268477 or contact us via this page.