ITS Incognito offers independent assessment of customer service, call handling and sales skills through the implementation of Mystery Shopper programmes.
We are a leading provider of Mystery Shopper programmes for the Hospitality industry in Europe; evaluating hotels, conference & banqueting venues, private member clubs, restaurants, bars, leisure clubs, spas and tourist attractions. Our Mystery Customer audits can also be adapted to suit other customer service providers such as theatres, heritage venues, call centres, & government agencies.
Our mystery customer programmes measure the service provided and gives our clients the opportunity to see how their customer service is perceived through the "eyes of the customer".
ITS Incognito creates bespoke mystery shopping solutions to help our clients continually measure and improve customer service & performance and drive revenue and customer loyalty.
Company Details
- Founded
- -
- Address
- Far View House, Queen Street,united Kingdom
- Industry
- Hospitality
- NAICS
-
Traveler AccommodationCasino Hotels
- Website
- itsincognito.com
- Keywords
- Mystery Shopping, Quality Assurance Audits, Hotel Mystery Guest Visits, Corporate Reception Site Audits, Mystery Customer Room Reservation Calls, Switchboard Call Assessments, Mystery Customer Event Enquiry Calls, Mystery Dining, Hotel Video Mystery Shopping.
- HQ
- Farthinghoe, Northants.
Its Incognito Limited Questions
Its Incognito Limited's website is itsincognito.com
Its Incognito Limited's LinkedIn profile is https://uk.linkedin.com/company/its-incognito-limited
Its Incognito Limited's industry is
Hospitality
Its Incognito Limited's top competitors are
International Luxury Hotel Association,
Mystery Shoppers Ltd,
Hgem,
5starx Mystery Customer Experience Experts,
The Mystery Partnership,
Proinsight Mystery Shopping,
Silent Customer,
Loungers Ltd,
The Secret Hotel Inspector,
Evri.
Its Incognito Limited's categories are Hospitality
Its Incognito Limited's founding year is 2001
