itSMF Estonia

itSMF Estonia is voluntary non-profit organisation which activities are based on the members initiatives and co-operation. Our aims are the following: - To develop and promote industry best practice in service management - To engender professionalism within service management personnel - To help in unifying service management terminology in Estonian - To share experience In order to achieve these targets itSMF Estonia provides it's members with relevant forums on this homepage in which to exchange information and share experiences with their peers on both sides of the industry. itSMF Estonia also arranges yearly service management conference and other seminars around different service management topics. itSMF Estonia is main source of service management publications in Estonia. itSMF Estonia is member of itSMF International.