IVR Technology Group powers Qualtrics Voice Surveys for CX success with hight response rates and real-time feedback in your Qualtrics dashboard.
Post-Call Qualtrics Voice Surveys: In contact centers, the customer experience happens in real-time and in the moment, so the shift from a loyal to a dissatisfied customer can be mere minutes. To identify how the change happens, you need real-time customer feedback when their opinion is fresh at the moment of contact.
Outbound Qualtrics Voice Surveys: Speed is now the most crucial attribute of the customer experience. Consumers have become less tolerant of frustrating experiences and poor service. It’s all about time; we don’t want brands to waste our time. That’s why focusing on short pulse surveys by phone respects their time and is vital for real-time customer feedback.
Company Details
- Employees
- 46
- Founded
- -
- Address
- 65 Lawrence Bell Dr, Buffalo,new York 14221,united States
- Phone
- 117162502800
- Industry
- Telecommunications
- NAICS
-
TelecommunicationsOther TelecommunicationsTelecommunications ResellersAll Other Telecommunications
- Website
- ivrtechgroup.com
- Keywords
- Interactive Voice Response, Outbound Broadcasts, IVR, Pay By Phone, Custom IVR, PCI DSS Level 1 Security, HIPAA Compliance, Customer Service Automation, CPaaS, Intelligent IVR, Contact Center Automation, Qualtrics, Voice Surveys, Customer Experience, CX, Customer Feedback, Surveys by Phone, Qualtrics Voice Surveys.
- HQ
- Buffalo, New York
Ivr Technology Group Questions
Ivr Technology Group's helpline number is 117162502800
Ivr Technology Group's website is ivrtechgroup.com
Ivr Technology Group's LinkedIn profile is https://www.linkedin.com/company/ivr-technology-group
Ivr Technology Group has
46 employees.
View email and phone details for 46
employees at Ivr Technology Group.
Ivr Technology Group's industry is
Telecommunications
Ivr Technology Group's top competitors are
Ivr,
Cooperative Computing,
Apilation.ai,
Ivr Lab,
Ivr Spa,
Leosight,
Solvo - Costa Rica,
Invoicecloud, Inc.,
Ivr Technologies, Inc.,
Brinc.
Ivr Technology Group's categories are Telecommunications
Ivr Technology Group's founding year is 1996
