IVR Technology Group

IVR Technology Group

Telecommunications Buffalo, New York, United States 46 employees
Employees
46
Contacts
2
Emails
2
ivrtechgroup.com LinkedIn

IVR Technology Group Overview

Headquarters
Buffalo, New York, United States
Phone Number
Available in AeroLeads
Website
ivrtechgroup.com
Industry
Telecommunications
Employees
46
Founded
1996
Company Email
Available in AeroLeads
NAICS
Telecommunications
Other Telecommunications
Telecommunications Resellers
Keywords
Interactive Voice Response Outbound Broadcasts IVR Pay By Phone Custom IVR PCI DSS Level 1 Security HIPAA Compliance Customer Service Automation CPaaS Intelligent IVR Contact Center Automation Qualtrics

About IVR Technology Group

IVR Technology Group powers Qualtrics Voice Surveys for CX success with hight response rates and real-time feedback in your Qualtrics dashboard. Post-Call Qualtrics Voice Surveys: In contact centers, the customer experience happens in real-time and in the moment, so the shift from a loyal to a dissatisfied customer can be mere minutes. To identify how the change happens, you need real-time customer feedback when their opinion is fresh at the moment of contact. Outbound Qualtrics Voice Surveys: Speed is now the most crucial attribute of the customer experience. Consumers have become less tolerant of frustrating experiences and poor service. It’s all about time; we don’t want brands to waste our time. That’s why focusing on short pulse surveys by phone respects their time and is vital for real-time customer feedback.

IVR Technology Group Contact Details

People in AeroLeads
4
With contact data
2
Email contacts
2
50.0% coverage

IVR Technology Group Org Chart

Sample employees and titles
Name Title Contact
Christian Mcgonnell System Administrator Iii at Ivr
View
Michael Rios System Administrator at Ivr Technology
Email
Karthic Raghupathi VP of Engineering
Email
Matthew Castronova Senior Vice President of Operations
View

Employees by Management Level

Individual contributor 9 profiles
Executive 2 profiles
VP / Head 2 profiles
Manager 2 profiles
Director 1 profile

Department Contact Coverage

Department Contacts Email Phone
IT 6 6 3
Executive 1 1 0

IVR Technology Group Tech Stack

Engineering 4 profiles

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