JC Experience Design

Our approach is business-needs focused and outcome driven. Team with proven expertise in developing customer experience and product strategies. We help businesses get to know their customers, envision the product roadmap and create digital experiences to optimize customer interactions. Our team develops industry-leading product strategy and design, and zeroing in product decisions that meet customer needs and business goals. We build top-notch multi-disciplinary teams to execute application, web site, and mobile design. Focused on the outcome - Adept at distilling complex, disparate organizational priorities into a strong path for success - Incisive prioritization and ability to scale long-term visions into quick wins Strategic research and design process - Intuitive research that leads to user-centered products and UX strategies - Long-term product envisionment based on business and user context Collaborative leadership that simplifies and motivates - Efficient definition of project scope, ability to manage momentum and delivery against timelines - Inclusive project structures that elicit team input and decisive management Areas of expertise: - UX and UI Design Team leadership - Product definition and innovation - Primary and secondary research design, facilitation and analysis - Persona development - Facilitation of group brainstorming & strategy workshops - Application design & rich digital experiences - Agile process: Certified Scrum Product Owner (CSPO) Clients have included: Alliance Bernstein, Aetna, Alger Investments, AT&T, AQR, Baron Funds, British, Canyons Resort, Chase Bank, Children's Aid Society, Deloitte, Everyday Health, HP, IBM, Johnson & Johnson, MBO Partners, McGraw Hill, McKinsey, MedPage Today, Millennium Trust, Rocket Fuel, Scholastic, Shutterstock, Teach for All, Teleflora, Verizon Collaboration with agencies including Behavior Design, Big Spaceship, Euro RSCG, Greater than One, Sequel Studio, MRY, McGarry Bowen, and Rocketfish