JustFeedback

A Sarka Insights company. JustFeedback is a customer experience risk management SaaS platform. Reduce operational risk through collection and analysis of customer feedback data along the customer journey. Increase engagement with customers at key touchpoints with advanced targeting features. Track your Net Promoter Score (NPS), Customer Effort Score (CES) and Customer Satisfaction Score (CSAT) on auto-pilot. With AI-driven targeting, engage with your customers at the optimal points along the customer journey to maximise response rates.