KloudMart - Retail IT Solution

We helps Retail Businesses to handle their backend operations in a smooth way which include - Customer Query Handling, Order Tracking, Order Placing, Feedback capturing, Inventory and Warehouse handling. We have solution for both B2B and B2C business cases. B2B 360 Degree visibility of Distributors Manage Service for Distributor Orders. Capture B2B Order on Call/Email or from other channels Manger sales order for Distributors Manage Coupons and Offers for Distributors Manage Detailed Order Tracking with Delivery Partner Analytics to review the annual revenue generation and other key insights Inventories/Warehouse Management for Distributors B2C 360 degree view of the customer with historical purchase trend Handle Non Delivered Order Handle COD delivery issue Contact Center to handle the issue from different channels Shipment tracking in real time Address all Delivery, Return/Exchange related issues Sattle the refund/payment with OEMs Offline Store Tracking Customer Feedback from Online and Offline Shopping