Knowledge With Sass

Knowledge management is usually driven by a need for documentation. We create documentation as a way to streamline processes or share knowledge. But while this approach is driven by real need, it can be motivated by a "let's put the fire out" or "please stop asking me the same question" vibe. This ad hoc style may lead you to totally reorganizing or changing your approach within a year or two, once you learn more. My goal with coaching is to shift this improvised approach into a more intentional and thoughtful one. I leverage my own learning and failures to help you do better from the beginning, so that you can build a solid documentation site with just enough processes to keep things humming along smoothly. I offer two types of coaching (Quick and Full) to help align what I can do with what you need. Choose from these four types of coaching: - New docs: Organize and create a brand-new knowledge base, wiki, or documentation site. - Revamp docs: Audit, update, reorganize, or otherwise overhaul an existing knowledge source. - Launch docs: Get buy-in, roll out with style, and communicate along the way. Can pair with New or Revamp services. - KnowledgeOwl docs: Create or audit a KnowledgeOwl knowledge base.