Lacoly | WhatsApp for hotels

With Lacoly, you use WhatsApp to communicate with your hotel guests in a unique and up-to-date way. This can be done through the deployment of WhatsApp flows. These flows are fully automated and feature buttons. Therefore, there is no need to manually handle or monitor the WhatsApp conversations. Let your guests go through the WhatsApp flows to give the best experience and receive any guest information. We make it technically possible to use WhatsApp in an automated way and add buttons to WhatsApp messages. We do this by setting up so-called flows in which we map out paths that hotel guests follow during the WhatsApp conversation. Your guests can navigate through the conversation by using the buttons in WhatsApp and thus only encounter the relevant information. In addition, we make it easy for the WhatsApp user to send information. This way you can be sure that your guest has all the information they need and that you have all the necessary guest data.