Customers these days are not simply interested in buying a product or services. They are interested in buying 'seamless' and 'be-spoke' experiences. To provide that seamless experience along the value chain, organisations need to look at it from a 'systems thinking' point of view rather than siloed projects.
Lean CX provides this Systems Thinking approach to solving complex problems for organisations at an Enterprise level utilising concepts such as, Lean Design, Service Design, Theory of Constraints and Agile for an iterative deployment. We believe changes needs to be implemented sustainably by uplifting the capability of the organisation and not simply provide them with a list of problems and a roadmap to implement them. This needs both Top-Down & Bottom-Up approach to solving problems. This is done so we are not only focused on customer experience, but also staff experience and the culture of the organisation.
We are passionate about solving problems and won’t shy away from calling the ‘elephant’ in the room. We don’t see ourselves as consultants, but more like partners to help achieve your strategic objectives.
We have extensive sector expertise across Banking, Insurance, Manufacturing, Mining, Educational Sector, Not For Profit, Disability, Aged Care, Local & Federal Government. We believe in imparting skills and knowledge to the organisation that we engage with so they can continue to work on their own rather than seek additional consultancy support to help them with their transformation journey.
We provide end-to-end services to organisation across these areas:
# Branding & Visual Design
# Strategy Development & Execution Framework
# Organisation Design
# Process Design & Process Automation
# Digital Transformation
# Leadership Training
# Executive Coaching
# Program & Project Management
Company Details
- Employees
- 1
- Founded
- -
- Address
- Perth, Western Australia 6000, Au
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Keywords
- Strategy, Lean, Six Sigma, Agile, Human Centred Design, Service Design, Operating Rhythm, Training, Executive Coaching, End-to-End Design, Cultural Change, Digital Transformation, Capability Uplift, Hoshin Kanri, Enterprise Change, Program Deployment, Strategy Planning & Execution, Annual Planning.
- HQ
- Perth, Western Australia
Lean Cx Pty Ltd Questions
Lean Cx Pty Ltd's LinkedIn profile is https://au.linkedin.com/company/leancx
Lean Cx Pty Ltd has
1 employees.
View email and phone details for 1
employees at Lean Cx Pty Ltd.
Lean Cx Pty Ltd's industry is
Business Consulting and Services
Lean Cx Pty Ltd's top competitors are
Tandem Codesign,
Kg&co Consulting,
Green Gold Trading,
Invictus Partners,
Ae Group Australia,
Orde Financial,
Prestige Consulting Group Pty Ltd,
Aptus Personnel,
Psk Private Wealth,
Cogniserene.
Lean Cx Pty Ltd's categories are Business Consulting and Services
Lean Cx Pty Ltd's founding year is 2021
