Sudharsan Raghunathan Email and Phone Number
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I am an accomplished systems thinker specialising in execution of large scale strategic organisational transformations across multiple industry sectors and cultures in Australasia. I have a strong track record of leading and scaling enterprise growth by delivering products and services that anticipate and meet the rapidly changing needs of customers and communities.I am an established cross industry thought leader on; Lean, Operational Excellence, Customer Experience (CX), Agile, Innovation, Digital and Business Model Transformations. I bring a unique blend of skills across Technology, Leadership, Commercial Acumen, Risk Management and Cultural Transformational experience, to help organisations navigate the rapidly changing landscape.I am an inclusive leader with a consultative leadership style, accomplished communicator with excellent interpersonal skills, strong analytical skills, and a passion for driving results. I have led large cross-functional teams in diverse geographical locations who are passionate about Digital, CX, Continuous Improvement and Process Optimisation. I also have a deep passion for coaching and developing people and teams, which I have demonstrated extensively throughout my career.
Lean Cx Pty Ltd
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Managing DirectorLean Cx Pty Ltd Mar 2021 - PresentPerth, Western Australia, AustraliaA Management Consulting Firm specialising in Strategic Enterprise Transformation, ICT Strategy, Business Intelligence, Data Science, Operational Excellence, Service and Operating Model Design, Optmising Revenue & Cost to improve GP Margins & EBIDTA. Lean CX provides Systems Thinking approach to solving complex organisational problems utilising frameworks such as, Lean, Six Sigma, Human Centred Design, Theory of Constraints, IT & AI Strategy and Roadmap (Innovation) and Agile for an iterative deployment.Clients: Westfarmers Chemicals (WesCEF), Baptcare, Melbourne City Mission (MCM), BHP, Hitachi, Good Sammy, Bethanie, Murdoch University -
Head Of AcademiesMurdoch University Jul 2021 - Jan 2022Perth, Western Australia, AustraliaAs Senior Executive reporting to the Dean of Business School with a dotted line to the Vice Chancellor, I was responsible for developing and implementing strategies to launch a Digital / Tech Start-Up aimed at short courses / micro-credentials for the University across four Academies – Digital Futures, esports, Launchpad and International Cricket Academy. Lead cross-disciplinary support functions to deliver commercially viable offerings to key target segments, partners, and markets.Key Achievements• Launched Digital Futures Academy (DFA) with industry collaborated short courses / micro-credentials. DFA was talked about in the University for several years but could not execute due to estimated IT cost. Managed to deliver this using existing business systems and processes with no additional CAPEX or OPEX spend.• Launched esports Academy to high school students who have a passion for esports but might not be academically inclined and provide an alternative pathway to university through short courses -
FounderPickld Mar 2020 - Feb 2021Perth, Western Australia, AustraliaGlobal Award Winning Spice Mix and Dry Meal Kits.Pickld & 1 Pot Meals - Food-Tech start-ups designed to take the hassle out of cooking through innovative simple & easy to cook dry meal kits and instant spice mixes. It was launched during COVID and saw rapid growth, but was shutdown due to capital constraints.Accountable for every aspect of the business from developing the strategy, vision, branding, product design, product development, product launch, product manufacturing, pricing, marketing, finance, hiring staff and managing operations.Key Achievements• Launched a successful business during COVID (1 Pot Meals). Had to make a pivot to move from a pure seasoning brand (Pickld) to more what the market was after (Product-Market fit Strategy).• Won 3 international awards for the Pickld Seasoning – Best Health & Wellness Product 2021 (World Food Innovation Award), Australian Non-Toxic Award 2020 (Finalist) and Best Gourmet Spices & Innovative Spice Blends 2020 (UK). -
Head Of Service DesignNational Disability Insurance Agency May 2018 - Feb 2020Geelong, Victoria, AustraliaSenior Executive (SES) within NDIA Leadership Team heading a cross functional transformation team utilising Human Centred Design, Lean & Agile to improve participant experience (through Service & Experience Design) coming into the scheme. I am bringing vast amount of experience in Business Transformation across various industries and imparting skills and knowledge to Australian Public Service employees on utilising Lean Design principles in solving customer problems. NDIS is world's first disruptive insurance scheme for people with disabilities with a focus on employment and working in this environment has provided incredible insights into how to start & scale your operations and the challenges that comes with increasing complexities through social and political expectations. -
Executive Manager - Customer ExperienceBankwest Mar 2016 - May 2018Perth, AustraliaAccountable for leading the Digital Transformation of the Home Loan & Everyday Banking along the Value Chain to improve the Customer Experience and improve Sales Growth. Responsible for formulating strategies to improve the Customer Experience and come up with innovate ideas and solutions to grow the market. -
Senior Manager Business Productivity ImprovementCommonwealth Bank Sep 2012 - Mar 2016Perth, AustraliaResponsible for leading Transformational Program along the Value Stream by systematically eliminating waste, increasing quality in a reduced time frame. Also, responsible for increasing capability within the organisation and providing Strategic input to Executive Leadership Team on identifying and prioritising key improvement opportunities across the business. -
Business Improvement Specialist - Lean ProgramRio Tinto Aug 2010 - Sep 2012Parkes, NswResponsible for leading Transformational Program along the Value Stream (Mine to Port) by applying Lean, Six Sigma and TOC to increase throughput, eliminate waste and increase Overall Equipment Effectiveness (OEE). Also, responsible for increasing capability within the organisation and providing Strategic input to Senior Leadership Team on identifying and prioritising key improvement opportunities across the business. -
Project Manager Asia PacificAndritz Dec 2008 - Aug 2010Geelong, VicResponsible for developing and implementing Cost Reduction, Waste Elimination Program during the GFC across all levels of the organisation and across multiple divisions in the Asia-Pacific, Europe, North America and Canada. Sit on the Executive Leadership team of the Asia-Pacific region. -
Lean Program ManagerAndritz Oct 2007 - Dec 2008Geelong, VicResponsible for developing and implementing Lean Program across all levels of the organisation and across multiple divisions in the Asia-Pacific region. -
Project ManagerAxa Aug 2005 - Sep 2007Melbourne, AustraliaLead major projects across the Distribution and Marketing Workstream. -
Strategic Business AnalystAxa May 2004 - Jul 2005Melbourne, AustraliaProvide Strategic Analytical support to the Executive Leadership Team and develop Executive Dashboard. -
Claims AssessorAxa Jul 2003 - Apr 2004Melbourne, AustraliaManaging Group Insurance Claims and making executive decisions on the status of the file with close consultation with Chief Medical Officer and Medical Panel. Dealing with disputes arising through Superannuation Council Tribunal (SCT), ASIC and external Legal firms. -
Commercial AnalystBerthold Technologies Gmbh & Co. Kg Aug 1997 - Feb 2001Chennai Area, IndiaManage strategic customer accounts and oversee the importation of high-end Contactless Measurement Devices for Process Industries.
Sudharsan Raghunathan Skills
Sudharsan Raghunathan Education Details
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Designing Artificial Intelligence Products & Services -
Ai Strategy -
Business Systems -
Financial Management -
Chemistry -
National Disability Insurance AgencyHuman Centred Design & Lean Design -
Commonwealth Bank Of AustraliaAgile Scrum Master -
Commonwealth Bank Of AustraliaLean Six Sigma - Master Black Belt -
Commonwealth Bank Of AustraliaDesign Thinking / Human Centred Design -
Founders InstitueLean Start-Up / Lean Design -
Rio Tinto Iron OreLean Six Sigma (Black Belt) & Theory Of Constraints Fundamentals -
Capability ResourcesTaproot - Advanced Root Cause Analysis -
Institute For Lean Systems & TexskillsCompetitive Manufacturing (Lean Production System) -
Axa AustraliaSix Sigma Black Belt -
Axa AustraliaPmbok - Project Management Methodology
Frequently Asked Questions about Sudharsan Raghunathan
What company does Sudharsan Raghunathan work for?
Sudharsan Raghunathan works for Lean Cx Pty Ltd
What is Sudharsan Raghunathan's role at the current company?
Sudharsan Raghunathan's current role is Enterprise Transformation | Technology, Operational Excellence, People & Culture.
What is Sudharsan Raghunathan's email address?
Sudharsan Raghunathan's email address is su****@****ail.com
What is Sudharsan Raghunathan's direct phone number?
Sudharsan Raghunathan's direct phone number is +614027*****
What schools did Sudharsan Raghunathan attend?
Sudharsan Raghunathan attended Massachusetts Institute Of Technology, Mit Sloan School Of Management, Monash University, Institute For Financial Management And Research, University Of Madras, National Disability Insurance Agency, Commonwealth Bank Of Australia, Commonwealth Bank Of Australia, Commonwealth Bank Of Australia, Founders Institue, Rio Tinto Iron Ore, Capability Resources, Institute For Lean Systems & Texskills, Axa Australia, Axa Australia.
What are some of Sudharsan Raghunathan's interests?
Sudharsan Raghunathan has interest in Cooking, Interior Decoration, Badminton, Travelling, Economic Empowerment, Volley Ball, Education, Cricket, Poverty Alleviation, World Politics.
What skills is Sudharsan Raghunathan known for?
Sudharsan Raghunathan has skills like Business Process Improvement, Six Sigma, Operational Excellence, Continuous Improvement, Lean Manufacturing, Change Management, Management, Strategy, Value Stream Mapping, Business Transformation, Kaizen, Project Management.
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Sudharsan Raghunathan
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