Sudharsan Raghunathan

Sudharsan Raghunathan Email and Phone Number

Enterprise Transformation | Technology, Operational Excellence, People & Culture @ Lean CX Pty Ltd
Sudharsan Raghunathan's Location
Greater Perth Area, Australia
Sudharsan Raghunathan's Contact Details

Sudharsan Raghunathan work email

Sudharsan Raghunathan personal email

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About Sudharsan Raghunathan

I am an accomplished systems thinker specialising in execution of large scale strategic organisational transformations across multiple industry sectors and cultures in Australasia. I have a strong track record of leading and scaling enterprise growth by delivering products and services that anticipate and meet the rapidly changing needs of customers and communities.I am an established cross industry thought leader on; Lean, Operational Excellence, Customer Experience (CX), Agile, Innovation, Digital and Business Model Transformations. I bring a unique blend of skills across Technology, Leadership, Commercial Acumen, Risk Management and Cultural Transformational experience, to help organisations navigate the rapidly changing landscape.I am an inclusive leader with a consultative leadership style, accomplished communicator with excellent interpersonal skills, strong analytical skills, and a passion for driving results. I have led large cross-functional teams in diverse geographical locations who are passionate about Digital, CX, Continuous Improvement and Process Optimisation. I also have a deep passion for coaching and developing people and teams, which I have demonstrated extensively throughout my career.

Sudharsan Raghunathan's Current Company Details
Lean CX Pty Ltd

Lean Cx Pty Ltd

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Enterprise Transformation | Technology, Operational Excellence, People & Culture
Sudharsan Raghunathan Work Experience Details
  • Lean Cx Pty Ltd
    Managing Director
    Lean Cx Pty Ltd Mar 2021 - Present
    Perth, Western Australia, Australia
    A Management Consulting Firm specialising in Strategic Enterprise Transformation, ICT Strategy, Business Intelligence, Data Science, Operational Excellence, Service and Operating Model Design, Optmising Revenue & Cost to improve GP Margins & EBIDTA. Lean CX provides Systems Thinking approach to solving complex organisational problems utilising frameworks such as, Lean, Six Sigma, Human Centred Design, Theory of Constraints, IT & AI Strategy and Roadmap (Innovation) and Agile for an iterative deployment.Clients: Westfarmers Chemicals (WesCEF), Baptcare, Melbourne City Mission (MCM), BHP, Hitachi, Good Sammy, Bethanie, Murdoch University
  • Murdoch University
    Head Of Academies
    Murdoch University Jul 2021 - Jan 2022
    Perth, Western Australia, Australia
    As Senior Executive reporting to the Dean of Business School with a dotted line to the Vice Chancellor, I was responsible for developing and implementing strategies to launch a Digital / Tech Start-Up aimed at short courses / micro-credentials for the University across four Academies – Digital Futures, esports, Launchpad and International Cricket Academy. Lead cross-disciplinary support functions to deliver commercially viable offerings to key target segments, partners, and markets.Key Achievements• Launched Digital Futures Academy (DFA) with industry collaborated short courses / micro-credentials. DFA was talked about in the University for several years but could not execute due to estimated IT cost. Managed to deliver this using existing business systems and processes with no additional CAPEX or OPEX spend.• Launched esports Academy to high school students who have a passion for esports but might not be academically inclined and provide an alternative pathway to university through short courses
  • Pickld
    Founder
    Pickld Mar 2020 - Feb 2021
    Perth, Western Australia, Australia
    Global Award Winning Spice Mix and Dry Meal Kits.Pickld & 1 Pot Meals - Food-Tech start-ups designed to take the hassle out of cooking through innovative simple & easy to cook dry meal kits and instant spice mixes. It was launched during COVID and saw rapid growth, but was shutdown due to capital constraints.Accountable for every aspect of the business from developing the strategy, vision, branding, product design, product development, product launch, product manufacturing, pricing, marketing, finance, hiring staff and managing operations.Key Achievements• Launched a successful business during COVID (1 Pot Meals). Had to make a pivot to move from a pure seasoning brand (Pickld) to more what the market was after (Product-Market fit Strategy).• Won 3 international awards for the Pickld Seasoning – Best Health & Wellness Product 2021 (World Food Innovation Award), Australian Non-Toxic Award 2020 (Finalist) and Best Gourmet Spices & Innovative Spice Blends 2020 (UK).
  • National Disability Insurance Agency
    Head Of Service Design
    National Disability Insurance Agency May 2018 - Feb 2020
    Geelong, Victoria, Australia
    Senior Executive (SES) within NDIA Leadership Team heading a cross functional transformation team utilising Human Centred Design, Lean & Agile to improve participant experience (through Service & Experience Design) coming into the scheme. I am bringing vast amount of experience in Business Transformation across various industries and imparting skills and knowledge to Australian Public Service employees on utilising Lean Design principles in solving customer problems. NDIS is world's first disruptive insurance scheme for people with disabilities with a focus on employment and working in this environment has provided incredible insights into how to start & scale your operations and the challenges that comes with increasing complexities through social and political expectations.
  • Bankwest
    Executive Manager - Customer Experience
    Bankwest Mar 2016 - May 2018
    Perth, Australia
    Accountable for leading the Digital Transformation of the Home Loan & Everyday Banking along the Value Chain to improve the Customer Experience and improve Sales Growth. Responsible for formulating strategies to improve the Customer Experience and come up with innovate ideas and solutions to grow the market.
  • Commonwealth Bank
    Senior Manager Business Productivity Improvement
    Commonwealth Bank Sep 2012 - Mar 2016
    Perth, Australia
    Responsible for leading Transformational Program along the Value Stream by systematically eliminating waste, increasing quality in a reduced time frame. Also, responsible for increasing capability within the organisation and providing Strategic input to Executive Leadership Team on identifying and prioritising key improvement opportunities across the business.
  • Rio Tinto
    Business Improvement Specialist - Lean Program
    Rio Tinto Aug 2010 - Sep 2012
    Parkes, Nsw
    Responsible for leading Transformational Program along the Value Stream (Mine to Port) by applying Lean, Six Sigma and TOC to increase throughput, eliminate waste and increase Overall Equipment Effectiveness (OEE). Also, responsible for increasing capability within the organisation and providing Strategic input to Senior Leadership Team on identifying and prioritising key improvement opportunities across the business.
  • Andritz
    Project Manager Asia Pacific
    Andritz Dec 2008 - Aug 2010
    Geelong, Vic
    Responsible for developing and implementing Cost Reduction, Waste Elimination Program during the GFC across all levels of the organisation and across multiple divisions in the Asia-Pacific, Europe, North America and Canada. Sit on the Executive Leadership team of the Asia-Pacific region.
  • Andritz
    Lean Program Manager
    Andritz Oct 2007 - Dec 2008
    Geelong, Vic
    Responsible for developing and implementing Lean Program across all levels of the organisation and across multiple divisions in the Asia-Pacific region.
  • Axa
    Project Manager
    Axa Aug 2005 - Sep 2007
    Melbourne, Australia
    Lead major projects across the Distribution and Marketing Workstream.
  • Axa
    Strategic Business Analyst
    Axa May 2004 - Jul 2005
    Melbourne, Australia
    Provide Strategic Analytical support to the Executive Leadership Team and develop Executive Dashboard.
  • Axa
    Claims Assessor
    Axa Jul 2003 - Apr 2004
    Melbourne, Australia
    Managing Group Insurance Claims and making executive decisions on the status of the file with close consultation with Chief Medical Officer and Medical Panel. Dealing with disputes arising through Superannuation Council Tribunal (SCT), ASIC and external Legal firms.
  • Berthold Technologies Gmbh & Co. Kg
    Commercial Analyst
    Berthold Technologies Gmbh & Co. Kg Aug 1997 - Feb 2001
    Chennai Area, India
    Manage strategic customer accounts and oversee the importation of high-end Contactless Measurement Devices for Process Industries.

Sudharsan Raghunathan Skills

Business Process Improvement Six Sigma Operational Excellence Continuous Improvement Lean Manufacturing Change Management Management Strategy Value Stream Mapping Business Transformation Kaizen Project Management Root Cause Analysis Program Management Business Process Mapping Coaching Analysis Leadership Process Excellence Strategic Planning Performance Improvement Culture Change Team Building Black Belt Kanban Quality Management Toyota Production System Negotiation Training Delivery Tpm Fmea Oee Employee Training Lean Management 5s Mentoring Pmbok Jit Poka Yoke Public Speaking Business Process Management Roadmap Training And Development Strategic Analysis Problem Solving Dashboards Smed Pdca Lean Sigma

Sudharsan Raghunathan Education Details

Frequently Asked Questions about Sudharsan Raghunathan

What company does Sudharsan Raghunathan work for?

Sudharsan Raghunathan works for Lean Cx Pty Ltd

What is Sudharsan Raghunathan's role at the current company?

Sudharsan Raghunathan's current role is Enterprise Transformation | Technology, Operational Excellence, People & Culture.

What is Sudharsan Raghunathan's email address?

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What is Sudharsan Raghunathan's direct phone number?

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What schools did Sudharsan Raghunathan attend?

Sudharsan Raghunathan attended Massachusetts Institute Of Technology, Mit Sloan School Of Management, Monash University, Institute For Financial Management And Research, University Of Madras, National Disability Insurance Agency, Commonwealth Bank Of Australia, Commonwealth Bank Of Australia, Commonwealth Bank Of Australia, Founders Institue, Rio Tinto Iron Ore, Capability Resources, Institute For Lean Systems & Texskills, Axa Australia, Axa Australia.

What are some of Sudharsan Raghunathan's interests?

Sudharsan Raghunathan has interest in Cooking, Interior Decoration, Badminton, Travelling, Economic Empowerment, Volley Ball, Education, Cricket, Poverty Alleviation, World Politics.

What skills is Sudharsan Raghunathan known for?

Sudharsan Raghunathan has skills like Business Process Improvement, Six Sigma, Operational Excellence, Continuous Improvement, Lean Manufacturing, Change Management, Management, Strategy, Value Stream Mapping, Business Transformation, Kaizen, Project Management.

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