Leather Goods and Similar Products Repairing

Les Ateliers LLC has been established in Dubai in May 2017 as a Leather good and similar product repair company focused on B to B business and dedicated to support Retailers in the region. In our repair workshop, Les Ateliers is providing a professional and luxury approach to leather products care and repairing. Our expertise goes from bags, small leather goods, shoes, accessories and luggage. This service is dedicated to companies in the Middle East that are looking for a particular expertise in after sales repair service for their products. Today, luxury companies in the Middle East are facing several challenges when it comes to repairing their leather products. They cannot find the expertise they need, to combat this they are sending back their products to their workshops in Europe. Therefore arising the following issues: - Customer service is poor because there are no alternatives and the client is waiting an unbelievable time: 8 weeks on average to get back their product - Shipping costs are expensive for the company - Work load for the staff in the boutique to take care of the repairs from A to Z is extremely time consuming.