Lightstation Coaching

My passion is to drive success. Success in the sense of engagement and happiness at the individual and team level. With experience as Business Leader and mentor, I witnessed and strengthen the ripple effect on colleagues, customers, family, and friends. MY APPROACH I lead with inquiries, support with advice, ask the right questions at the right time, and tie it all back to an action plan. I help others navigate risks and rewards to reach their “awesome”. I value safe and high-trust conversations and the principle of establishing flagpoles along the path to facilitate the journey to set goals. With multicultural and multifunctional experience and passion for diversity and inclusion, I guide people, leaders, and organizations through solutions and growth with a lean-agile and strategic mindset. MY DRIVING FORCES Change Management | Business & Culture Transformations | Career Transition / Career Change Individual & Team Effectiveness | Work-Life Balance | Talent Optimization | Lesson-learned | Self-Awareness | Lean-Agile Mindset Progressive leadership career in Sales, Marketing, Operations, and Customer Success MY BUSINESS RESULTS Bill Campbell Coach Award Nominee - Championed diversity and inclusion; energized, retained talent, fostered a culture of innovation; developed people, accelerating performance and strengthening the communities around us Stevie Award Winner, which recognizes the achievements of contact center, customer service professionals worldwide. Winner in the following categories: Best Contact Centre Solution, Best Use of Customer Insights, Best Use of Technology in Customer Service, Customer Service Department of the year for 100+ employees Intuit CEO Sales Club Winner - Top 10% of Intuit’s global sales talent, committed to delivering outstanding sales results Facilitated career mobility for 100+ coworkers, leaders, and team members through coaching and mentoring