Lokam.ai

Lokam.ai turns every phone conversation into revenue and 5-star reviews for automotive service centers. Our Voice AI holds human-like, open-ended conversations after each service visit, uncovering what customers really feel : no tedious “rate us 1-10” surveys. • Natural feedback calls in 30+ languages & accents • Real-time sentiment engine pinpoints praise, pain points, and urgency • Automatic actions fire instantly: — Happy? → text review link or loyalty coupon — Unhappy? → escalate to Service Manager before it hits Google The same platform handles inbound calls 24/7—answering FAQs, routing to the right advisor, and booking appointments so you never miss a customer. A live dashboard aggregates every call, trend, and advisor metric, giving leaders the clarity to fix issues fast and double-down on what works. Outcomes we deliver Never Miss a Customer or Booking Boost NPS & CSI Scores Instantly Actionable Insights with Zero Manual Work Catch Issues Before They Become 1-Star Reviews