Lumivo

At Lumivo, we help ambitious brands understand and improve their digital performance - not in isolation, but in context with the competition. As a global leader in online competitive benchmarking, we specialise in providing brands with the insights they need to make robust, informed decisions. Our expertise spans UX research, competitor and journey intelligence, focus groups, and full-scale research operations. Using a unique statistical model and large-scale sample sizes, we deliver statistically reliable, actionable insights that drive measurable business outcomes - from improving conversion and brand perception to strengthening customer satisfaction. Our Vision To be the trusted global partner for businesses seeking actionable, human-centric insights that drive innovation, optimise performance, and shape the future of industries. We don’t just deliver reports - we uncover what matters and help you act on it. What Makes Us Different • We benchmark across markets and devices to reveal where you stand - and how to get ahead. • We go beyond usability, connecting user experience to commercial outcomes. • We tailor everything to your specific market, audience, and business goals. • We make research accessible - clear insights, direct impact, real value. Our Values • Insightful & Actionable – We focus on what matters, and how to fix it. • Human-Centric & Client-Focused – We care deeply about both users and our partners. • Innovative & Adaptive – We evolve with the digital landscape. • Quality-Driven & Data-Led – We back every recommendation with evidence. • Collaborative & Tailored – We shape our work around your needs. Global Reach With offices in the UK and the US, we work across 30+ countries - bringing cultural insight and local relevance to global digital experiences. The Lumivo team have helped over 100 leading brands, including eBay, Sony, IKEA, Hertz, Aviva, the BBC, Marks & Spencer, Bupa, and several Premier League football clubs.