VXSuite

VXSuite sets the standard for Live Voice Management of all your unified communications. Live Voice Management is the practice of viewing and managing the entire communication ecosystem with a focus on end-user service availability. The VXSuite modules provide actionable business intelligence on how to define, design, integrate, optimize, and manage the technologies that make up your ecosystem as well as monitor and support each customer’s unique configuration. Modules include: VXTracker ~ IP and TDM phone system monitoring and reporting VXTracker with ACD/workgroup ~ reporting for call center reporting VXMobile ~ Cell Phone monitoring and analysis VXLegalTrack ~ billable time reporting for the legal professional VXPulse ~ network and device monitoring. VXTracker’s modular approach allows customers or dealers to address whichever areas are most important to them or have the highest risk, and it allows customers to move toward true live voice management one step at a time or at whatever pace budgets, training, discipline, needs and understanding allow.