MADE - Make A Different Experience

👉At MADE (Make A Different Experience), we help you : ➡️ Our expertise : 🌍 Roll out & adoption : scale up your POC or MVP to get ROI on your transformation 🛒Ecommerce & service : maximize your sales & customer satisfaction ⛟ Supply chain : deliver high sustainable recurrent performance while reducing stock ➡️How does it work : 🧠We define together up to 3 main goals (CSTAT, % digital revenue, Growth, EBITA, NB countries..) 🧰We tailor a systemic tactical plan (4 axes : people, data, process, solution) 🔍We monitor adherence at each stage : POC, MVP, AT SCALE 💲You pay for the results not for the journey ➡️ Our results : 🛒🌍 Ecommerce & service, roll out & adoption : - 📈 Shift worldwide revenue from 19% to 40% online within 18 months (starting from scratch)! - 🌟 2/3 of customers stating the brand is easier to deal with the new digital platform - 🏁 87% internal team readiness before go-live (13 countries) ⛟Supply chain : - 📦 OTIF (on time in full): 45% to 90% - 💛 Worst to Best in class according to IVD benchmark ➡️ Our references : 🍽️ Electrolux Professional ⚕️ bioMérieux Contact us : ✉️ Julien.weber@makeadifferentexperience.com 💻www.makeadifferentexperience.com