MAESTRACOM

Maestracom is an independent company providing advisory services to ICT Service Providers throughout Europe, Middle East, and Africa (EMEA) with access to a pool of international senior subject matter experts. Maestracom is composed of two consulting practices : - a technical practice delivering operational efficiency, revenue assurance and customer experience - a management practice proposing mediation and alternative conflit management We support Business optimisation and Information System rationalization by delivering leadership and the roadmap through proven industry best practice. Maestracom team is a collective of senior internationally experienced consultants who address each of the enterprise views: processes, data, application and integration. Maestracom consultants are trainers, who have been group leaders at leading ICT organisations and standard bodies (e.g. TM Forum and Tier 1). Based on our strong expertise in standards we support domains: • Optimization: balance the cost + customer satisfaction + and quality • Applications: control, rationalise & develop OSS/BSS • Revenue Assurance We provide the following pragmatic services: • Gather requirements, identify benefits and provide the vision and roadmap • Prepare and write RFx based on Best Practices, support in vendor selection • Customize workshops to efficiently implement Best Practices: train, scope + map with methodology + tools Maestracom expertise helps CSPs to achieve benefits: • Create unambiguous RFX to reduce time, cost and select the best solution with future proof • Rationalize cost of license, maintenance and support • Optimize Business Processes to reduce OpxEx We have successful track record working for international operators with phased and pragmatic approaches.