MAF InfoCom™

Monitoring, Analytics, Reporting, Recording, Queue, Device and DID Management for Microsoft Teams and Unified Communications. Formed in 2000, MAF InfoCom™ is a leading innovative technology provider with over 22 years’ experience in delivering solutions for Monitoring, Analytics, Reporting and Recording of telephony and Unified Communications, Call Management, Billing & Call Accounting. We serve tens of thousands customers around the globe, in a large variety of branches. We have installations in over 50 countries ranging from SME’s to multi-national global enterprises. In Europe MAF InfoCom™ is the largest provider of UC reporting solutions. With the market trend towards Unified Communications we expand our sales across the globe rapidly. Our solutions work with every major (IP)PBX and UC manufacturer platform but we have a strong focus on Microsoft Teams. Our solutions are offered from the Cloud, On-Premises and Partner Hosted to enable our customers and partners to choose the best model for their needs. Products that we offer: MAF ICIMS™ - UC&C Monitoring, Analytics & Reporting MAF ICIMS CC™ - Live Wallboards, Real Time Agent Status MAF UCR™ - Microsoft Teams Voice Recorder MAF NMS™ - Number Management System, DID Range Management MAF DMS™ - Inventory Management for Headset and Devices MAF QMS™ - Microsoft Teams Call Queue & Auto Attendants Management System