Main Computers Trading L.L.C

Established in 1998 With over 20 years’ experience, we are leading experts in IT technology, product, and multi-domain services in Dubai, United Arab Emirates. We specialize in Consulting, Solution Design, Implementation and Integration Services, all under one roof. We work with the leading Global technology vendors to efficiently complete the IT life cycle and to deliver turnkey solutions across all phases of the operation. Our Goal A key element to any site support service is to know someone will be attending to an IT complaint as quickly as possible; our support contacts come with a service level agreement of 1-hour response time to client support request. We achieve this unprecedented level of support by utilizing our secured remote-control application that provides our support engineers with the control of your PC or laptop as if we were in your office. You can monitor the screen as our technician works to resolve the problem and may take control of the keyboard & mouse or even disconnect the session at any time. With an 85% call completion rate, our remote support solution is fundamental in delivering our advance support solution and with the backup of our dedicated service center we are able to offer the optimal end to end solution to your hardware and software problems.