About Make The Right Call
With over 18 years of experience, Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and “Leader in Customer Experience” with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.
Operating 24/7, Make The Right Call works as an integrated extension to your business unit. Our call centre is based in Hong Kong with a seating capacity of over 330 workstations and able to service up to 15 different languages, not only Asian and English-speaking markets but also to the European market.
Make The Right Call is an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.
關於Make The Right Call
環境及其洐生的新規範之客戶行為，讓我們在電話客服中心行業中奠定了「客戶服務規則革新者」和「客戶體驗先導者」的美譽。
24/7全天候無休止運營，Make The Right Call與您的業務營運及集成擴展同行。我們的電話客服中心設立於香港，擁有超過330個座席，能夠提供及支援多達15種不同國家語言的客户服務，不僅服務亞洲和英語地區，同時亦涵蓋歐洲市場。
Make The Right Call是客戶服務行業中屢獲殊榮的電話客服中心，並獲得了ISO27001:2013和支付卡產業（PCI支付卡產業資料安全標準）認證，以確保安全和專業地處理業務營運流程。
Company Details
- Employees
- 37
- Founded
- -
- Address
- 16floor, The Magnet Place Tower 1, 71 - 811 Container Port Road,kwai Chung,hong Kong
- Phone
- 852 31120682
- en****@****all.com
- Industry
- Outsourcing And Offshoring Consulting
- Website
- maketherightcall.com
- Keywords
- Customer Service Hotline Service Provider, Call Centre Operations, Customer Relation Management (CRM), Customer Service Training Modules, People Management, Customer Experience Development, Co-source, Contact Centre Outsource, Business Processing Outsource, In-source, Contact Centre Facilities Management, Contact Centre Efficiency Audits.
- HQ
- Hong Kong, New Territories
Make The Right Call Questions
Make The Right Call's helpline number is 852 31120682
Make The Right Call's website is maketherightcall.com
Make The Right Call's LinkedIn profile is https://hk.linkedin.com/company/make-the-right-call
Make The Right Call has
37 employees.
View email and phone details for 37
employees at Make The Right Call.
Make The Right Call's industry is
Outsourcing and Offshoring Consulting
Make The Right Call's top competitors are
Yonyou Hong Kong/ 用友香港,
Hang Lung Properties,
Lovech Ltd,
Welab Bank,
Hong Kong Disneyland,
The Hong Kong And China Gas Company Limited (Towngas),
Esd Services Limited (Esdlife),
Swire Coca-Cola Hk,
Clp,
Pirata Group.
Make The Right Call's support email address is enquiry@maketherightcall.com
Make The Right Call's categories are Outsourcing and Offshoring Consulting
Make The Right Call's founding year is 2003
