Mammoth Motion Corporation

Successful service delivery teams know how to put their customers first. Learn customer service fundamentals as a strong foundation for growth. Ready to transform your operations team and generate increased revenue while delighting your customers? Or does your field service operations team have a sales target but are not sure how to turn it into reality? We offer field sales and service coaching for service businesses of any size. Our professional coaches know how to effectively implement and manage field sales plans. Together we can build awareness of the customer experience vision, execute the strategy, overcome obstacles, measure progress and sustain results. We coach a solution selling approach based on a proven playbook with essential field sales techniques. Of course, some plans need course correction along the journey. We help you adjust as necessary and maintain momentum to deliver amazing customer experiences. Our Products: + Customer service fundamentals training for field service technicians + Sales, solution selling training for field service technicians + Sales Coaching training and playbook for Field Service and Operations Manager + Customer journey design + Operations and Customer experience audits Our Philosophy: Our purpose is to improve everything we touch. We believe in quality. We believe in delighting customers and We succeed when you succeed. Our Firm: Our boutique management consulting firm is focused on maintaining core expertise in field service organization customer service fundamentals, sales solution selling, customer centric and service oriented transformations that sustainably improve the bottom line of our clients.