MCI Assist

MCI Assist is a leading company in healthcare assistance and risk management solutions. Since 1992, we have been committed to delivering exceptional services globally, becoming the benchmark in our industry. At MCI Assist, we understand that each client has unique requirements. That's why we offer personalized services to meet both health management and travel assistance needs, ensuring the highest quality service provision. Dr. Pablo Gonzalo and Fátima Guillén, founders and principal partners of MCI Assist, lead our dedicated team. Based in Madrid, our team of medical escorts is always ready to intervene. Your well-being is our priority; we guarantee seamless medical transfers for you or your loved ones. We established partnerships with renowned providers worldwide, allowing our clients to access high-quality medical services in over 20 Spanish and Portuguese-speaking countries and other Mediterranean countries. Cutting-Edge Technology and Personalized Care We introduced innovative solutions that optimize our operations and ensure personalized care thanks to our team of experts. We maintain active communication on almost all digital platforms, providing updates and relevant industry news to keep our clients informed and safe, building a relationship based on trust and respect. Our reputation and recognition have been built on our medical expertise, risk management competence, and adaptability to changing environments. In the past year, we have undergone significant transformation to elevate the quality of our services and exceed the expectations of our ever-evolving clients. In November 2023, during the ITIJ international congress, we were awarded as the best medical assistance company worldwide and remain committed to continuous improvement and environmental sustainability. Since May 2022, we have been proud partners of the International Assistance Group (IAG), the most important global network of experts in medical assistance and risk management.