McMount

Have you ever spent time on hold with your refrigerator company or your water purifier company ? Of course you have, We bet you’re still humming the tune from that hold music you had to listen to. For years, the frustration of traditional customer service, be it phone or email, have pushed us all over the edge at one point or another. And for what? The reality is most people are frustrated when they want to register a complaint to the customer service representative. While during sales the sales executive are behind the customers while it is inverse during the service.So customer service needs to be given more importance even during the crunch. McMount is at your service for any of your appliances service requirement. Raise service/demo/installation request with the brand authorized service centers in just few clicks for free. And beyond customer service, this channel provides you option to digitize the warranty cards and bills so you can claim your warranty hassle free for years without having the burden to save any papers. What drives us? Our vision is to use technology and smart processes to structure the highly unorganized services market in India and across the world (especially emerging markets). After sales-service is not given much importance in the market because most of the company are behind numbers.We are a young, passionate team working on a tough but huge opportunity in India. We believe there is an immense value (akin to serendipity) in connecting customers with brand authorized service centers for better after sales-service. We also provide total service solution to private brand labels who want to give their customer best service but cannot afford toll free numbers. No Problem! We have your back. We're Hiring! Connect - career@mcmount.com / Career@mcmount.com