Meeres Ltd

With a passion for delivering exceptional IT services through continual improvement and transformation initiatives, working in close collaboration with internal and external parties. Focused on delivering recognised business value through exploitation of current IT investments, adoption of new/emerging technology and a continual drive on service improvement. Key service offerings: - Managing IT Service and teams in complex global enterprise matrix environments (inc. SIAM) - Leading strategic activity across IT operations, business, project & programme work-streams - Customer focused trouble-shooter with ability to influence positive collaborative outcomes - Pragmatic and disciplined with the ability to traverse business and IT concepts - Strong stakeholder relations on improvement planning, reporting and communications - Technical background managing IT operations (end-user, networks, infrastructure, hosting & security) - Excellent data analysis, process, tool-set automation and advocate of digital disruption - Developing ITIL best practice frameworks and service solutions using Six Sigma concepts - Developing robust compliance and risk management models (ITCS104, ISO19770, FCA, PRA, FDA) - ITIL Service Management (ITIL v3, Strategy & CSI) + Project Management (Prince 2 foundation)