Meld Studios

Meld Studios is an employee-owned, award-winning strategic design firm. We partner with organisations and the people they serve to navigate complexity and change, contributing to equitable, sustainable and just futures. Our areas of expertise: -Policy design: Internal and external policy creation -Strategy design: Business, service, customer experience, engagement and transformation -Service design: Customer experience and organisational experience crossing digital & physical service environments -Organisation design: Governance, process, ways of working, mindsets & culture, change & transformation -Transition design: horizon planning, change & transformation, theory of change, pilot management -Capability building: Individual and organisational co-design capacity Across each design space, we can help you to: -Understand today: Gather the evidence. Understand what is happening today by building up your quantitative and qualitative insights to find opportunities and inspire possibility. - Qualitative research - customer experience, employee experience, service experience, organisational effectiveness, policy impact, transformation readiness and transition experience - Supportive quantitative research - Existing insight synthesis - Evaluations - Impact mapping - Systems analysis -Imagine tomorrow: Explore the possibilities. Generate and test futures collaboratively with the people you serve, those who serve for you, and the multi-disciplinary experts inside and outside your organisation. - Concept generation - Prototyping & testing - Vision mapping -Transition & transform: Become the future. Setting the conditions for shifting and changing, moving away from the concept to the actuality of how you need to be. - Strategy setting - Transformation audit - Transformation orchestration -Upskill & embed: Build internal capacity. Develop the capacity of your people to work collaboratively towards better futures.